We have free UK delivery on orders over £35

Our estimated delivery times after dispatch are:

UK (excluding Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight) Standard tracked delivery – £2.95
(FREE when you spend £35)
2 Working Days
Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight Standard tracked delivery – £2.95
(FREE when you spend £35)
3 Working Days

Free UK Returns

If you’d like to return or exchange a product, please email our Customer Care team at support@joyto.co.uk

  • All returns and exchanges are free in the UK
  • All items must be returned new, unused and in original packaging
  • Returns that do not meet our policy may not be accepted and will be sent back to the customer
  • If a product was purchased as part of a set, bundle or multipack please ensure all items are returned together as we cannot complete part-returns or exchanges.
  • Make sure you obtain proof of postage for your return package
  • Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
  • Once received by our warehouse, returned items are processed within 10-15 working days

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