We have free UK delivery on orders over £35
Our estimated delivery times after dispatch are:
| UK (excluding Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight) | Standard tracked delivery – £3.99 (FREE when you spend £40) |
2-3 Working Days |
| Northern Ireland, Scottish Highlands, UK Islands, Isle of Wight | Standard tracked delivery – £3.99 (FREE when you spend £40) |
3-4 Working Days |
If you’d like to return or exchange a product, please email our Customer Care team at support@joyto.co.uk
- All returns and exchanges are free in the UK
- All items must be returned new, unused and in original packaging
- Returns that do not meet our policy may not be accepted and will be sent back to the customer
- If a product was purchased as part of a set, bundle or multipack please ensure all items are returned together as we cannot complete part-returns or exchanges.
- Make sure you obtain proof of postage for your return package
- Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
- Once received by our warehouse, returned items are processed within 10-15 working days
